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Frequently Asked Questions
How long does shipping take?
Standard delivery typically takes 2–4 business days across major cities in Pakistan and 4–7 business days for regional areas.
How do I submit a return or replacement?
Visit our Returns & Replacements page, or go directly to My Account > Orders, select your completed order, and click "Request Return".
What payment methods are supported?
We accept Cash on Delivery (COD), Direct Bank Transfers, and EasyPaisa/JazzCash transfers.
What if my order arrives damaged or wrong?
Submit a return request via your orders tab within 7 days along with photo proof, and we will issue a free replacement immediately.
Still need assistance?
Our support team is active Monday to Saturday, 9:00 AM – 6:00 PM.
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Frequently Asked Questions
Standard delivery takes 2–4 business days in major cities and 4–7 days in other regions.
Go to My Account > Orders, open your order, and click Request Return.
Submit a request within 7 days with photos, and we will arrange a replacement free of charge.